Ledger® Live Download & Login Troubleshooting Guide
The Ledger® Live App is the official companion software for managing your Ledger® hardware wallet. It allows you to check balances, install apps, perform transactions, and access exchange integrations securely. To get started, visit the official Ledger® Live Download page and install the application on Windows, macOS, Linux, or mobile devices.
Always ensure you download Ledger® Live only from the official Ledger.com website to avoid malicious or fake software.
Accessing your wallet through the Ledger® Live App is simple. Open the app, connect your hardware wallet, and enter your credentials. For account-level features such as Ledger® Exchange or account recovery, visit Ledger.com Login.
Make sure you enable Two-Factor Authentication (2FA) for improved security and verify your wallet properly to avoid declined transactions or “can't verify Ledger® wallet” errors.
If you're unable to log in, check your USB connection, confirm your device firmware is up to date, and ensure you’re using the latest version of Ledger® Live. If the issue persists, try a different USB cable or port.
When login fails repeatedly, reset your password using the official Ledger® Account Recovery process. Ensure your seed phrase is stored securely as it is required for recovery.
This error often occurs due to network restrictions, outdated drivers, or disabled USB permissions. Update your system drivers and ensure your firewall or antivirus is not blocking Ledger® Live.
If the app crashes or won’t open, reinstall the latest version from the Ledger® Live Download page. Clear cache and restart your device before reinstallation.
If you lose access to your 2FA method, you can request a reset through the Ledger® Help Center. For critical issues, your 24-word recovery phrase will restore your wallet.
Decline errors usually mean transaction verification issues. Double-check your wallet verification, transaction limits, and ensure your device is properly connected.